Acceptable Use Policy

As a marketing platform, we feel it’s our responsibility to be extra vigilant in preventing abuse of our services to protect both our customers and their contacts. It’s also in our best interest to keep the platform clean because our reputation and deliverability depend on it. All Fractionalize product users must follow this Acceptable Use Policy in their use of Fractionalize. If you violate this policy, we may suspend or terminate your account. We may also suspend or terminate accounts according to our Standard Terms of Use where we see behavior, content, or other factors that pose a threat to our platform. If a term is capitalized in this Acceptable Use Policy but isn’t defined, it has the meaning given to it in our Standard Terms of Use.

Prohibited Content

You may not use Fractionalize to distribute anything offensive, to promote anything illegal, or to harass anyone. You may not use Fractionalize to create, send, display, advertise, or sell (as applicable):

• Illegal goods or services
• Emails that violate the CAN-SPAM act or other anti-spam laws
• Pornography/sexually explicit content
• Campaigns promoting or supporting terrorism or violent extremism
• Counterfeit products or products that infringe the intellectual property rights of others, including trademark, copyright, design or patent rights

Some industries have higher-than-average abuse complaints, which can jeopardize deliverability. In order to maintain the reliability of our platform, we may not allow businesses that offer these types of services, products, or content:

• Escort services, mail-order bride/spouse finders, international marriage brokers, and other similar sites and services
• Hookup, swinger, or sexual encounter sites or services
• Pharmaceutical products
• Work-at-home scams, make money online, and lead generation opportunities
• Gambling services or products
• Multi-level marketing
• Selling “Likes” or followers for a social media platform
• Cryptocurrencies, virtual currencies, and any digital assets related to an Initial Coin Offering

There may be additional industries, products, and content that we do not allow for select features and functionalities.

Content Subject to Additional Scrutiny

We’ve also found that certain types of content may cause higher-than-average abuse rates. For that reason, we may closely review accounts that offer the following services, products, or content:

• Online trading, day trading tips, or stock market related content
• Daily horoscope reports
• Nutritional, herbal, and vitamin supplements
• Adult entertainment/novelty items
• Online dating services and applications (dating sites or services with a sexual emphasis or sexually explicit content – including images depicting nudity – are not permitted)

If we identify abuse at our sole discretion, we may suspend, throttle, or disable the account.

Prohibited Actions

We work hard to maintain the positive reputation of our platform. Users of Fractionalize may not:

• Send Spam. Spam can be in the form of bulk emails or one to one commercial emails. You must be able to point to an opt-in form or show other evidence of consent for any commercial or marketing email you send.
• Include in your Campaigns, Websites, Ads, or account or sell in your Store any material that wasn’t created by you, provided for you to use, or that would violate anyone’s rights. That includes text, photos, graphics, and other content.
• Use any misleading or incorrect names, addresses, email addresses, subject lines, or other information in the Service or in any Campaigns created, managed, or sent using our Service.
• Share your password.
• Decipher, decompile, disassemble, or reverse engineer any of the Software.
• Use any of the Software to create a competing product.
• Send marketing emails that do not contain a unsubscribe mechanism or send emails that use an external unsubscribe process.
• Set up multiple accounts for any person or entity in order to send similar content, unless you’re part of a franchise or agency.
• Import or upload to our servers: Social Security numbers, passwords, security credentials, or sensitive personal information.
• Send Campaigns that will be delivered to recipients as text, SMS, or MMS messages unless using a feature designed for that purpose.
• Upload or send email Campaigns to purchased, rented, third-party, co-reg, publicly available data, or partner lists of any kind.
• Send or forward personal mail.
• Host images on our servers for any purpose other than for your use of the Service.
• Host Content on our servers for any purpose other than for your use of the Service.
• Sell or offer to sell any counterfeit products or products that infringe the intellectual property rights of others, including trademark, copyright, design or patent rights.

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